Frequently Asked Questions
What is ThinkersOne?
ThinkersOne is a new way for businesses and organizations to buy bite-sized and personalized wisdom, thought leadership and pep talks in video form from some of the world’s most respected leaders. Welcome to the best new way to motivate, educate and empower an employee, your team or a customer.
What is a Think:Idea?
Think:Idea is a recorded thought leadership video that is personalized and filled with actionable tactics to give your team, your organization's members, or your company insights and sense-making in a complex world.
What is a Think:Live?
Take your next meeting to the next level. Go live with one of the brightest brains in the world today, and engage your team in a real and actionable knowledge exchange. Think:Live is the ultimate virtual hang.
How long will it take for me to receive my Think:Idea?
Thinkers are committed to creating your personalized videos as quickly as possible, and within 5 business days.
How do I Book a Think:Idea?
- Simply select your Thinker and click on the “Book Now” now button
- Fill out a brief form to provide your Thinker with any information you’d like to share with them.
- Add to cart and check out.
- A few days later, you’ll receive an email with a password-protected link to your personalized video. You’ll have the ability to view, share and download it.
How do I book a Think:Live?
- Pick a Thinker.
- Fill out the quick and simple form to personalize your live experience, and provide three date/time options for your virtual event.
- Let ThinkersOne coordinate and confirm your date and time.
- Pay for your order.
- Go live with your Thinker on the virtual platform of your choice.
How do I pay for a video and will I be charged taxes?
All prices are in USD and can be purchased with most major credit cards (Visa, Mastercard, Amex etc.), or via your Digital Wallet (Shop Pay, Google Pay). The tax rate applied to your order will be the tax rate associated with the billable address of your payment choice.
How will I receive my ThinkersOne video?
Once your video has been recorded, you will receive an email with a secure/password protected private link. You will then be able to view, download or share your video easily.
Can I cancel my order?
Unfortunately, once an order is placed, you cannot cancel it. All sales are final.
Can a Thinker refuse my order?
A Thinker or ThinkersOne has the right to refuse any order, and if an order is refused, you’ll receive a full refund on any amount you’ve paid.
What if I’m not happy with my order?
Unfortunately, you cannot return, exchange or ask for a Thinker to redo a ThinkersOne video. No refunds will be issued for any products or services offered on ThinkersOne, unless the platform or Thinker refuses an order which has already been paid for. If there is an issue, you can always feel free to contact us at firstname.lastname@example.org.
How long can I use a Think:Idea for?
Think:Idea videos are licensed (not sold). You are buying the right (or license) to use it, not the actual Think:Idea video itself, or its contents. The license for Think:Idea videos is for two years. If you want to extend your license, please contact us at email@example.com. We recommend that you review our Client Terms for more details.
Can I use these ThinkersOne videos in my marketing/advertising?
Sorry, but no. You are not allowed to use ThinkersOne content in any marketing/advertising or for any commercial purpose. These are special videos for you, your team or your internal event.
Can I use these videos for a live event?
Think:Idea videos can be purchased as “bumpers” or “interstitials” for existing internal, customer or trade association live events. We recommend that you review our Client Terms for more details. If you’re unsure, please contact us.
Can I post these videos to social media?
Sorry, but you do not have permission to post a Think:Idea or Think:Live content on any social media platforms or to use this content for any commercial purpose. This is special video content for you, your team or your internal event. With that, we encourage you to let the world know that you are using ThinkersOne and the Thinkers to motivate, educate and empower your team and customers.
Do I need to download any software?
No. ThinkersOne is a web/mobile-based platform that is accessible from any browser.
How do I contact a Thinker?
You will not have the opportunity to contact a Thinker directly. The personalization form within your order is where you will communicate your information to a Thinker.
Can I get a corporate account?
We’re working on this and would love to hear from you. Please contact firstname.lastname@example.org for more information and to discuss how we can help you.
Where can I find all of the legal stuff?
Any other questions?
Just ask us… email@example.com